Under the Hood

News and Insights for Service Centers

Under the Hood

Marketing

Extra value you give to your customers on the CARFAX Report

Make sure your customers know the value you are providing them by being part of the CARFAX Report.

Fall 2020

Videos

Video: Complete your Profile for the CARFAX Service Directory

Get up to speed with a virtual tour of the service shop console. Then update your directory profile, respond to reviews, and track your performance.

Fall 2020

Helpful Tips

Five tips to handle customer reviews

Follow these best practices when responding to customer reviews – both the good and sometimes not so good.

Fall 2020

Operations

Creating Trust through Aftermarket Service Reporting

Developing trust, whether with car owners or business partners is accomplished through transparency…

Fall 2020

Want even more benefits from your CARFAX Membership?

Begin with a monthly vehicle health dashboard sent directly to your customers from CARFAX, courtesy of your service center.