Under the Hood


Consumers recognize
service centers

Summer 2020

Julie Richards, CARFAX Product Marketing

Car owners can now search for CARFAX Top-Rated Service Shops when they are looking to perform repairs or maintenance on their vehicles. This is the first year CARFAX has formally recognized Top Service shops. The service shops recognized on the list have an average star rating of 4.77 out of five based on verified customer reviews from CARFAX Car Care members (formerly myCARFAX).

The goal of CARFAX is to help car owners make confident decisions. Car Care has over 11 million active subscribers who use the program to help keep up with maintenance and recalls on their vehicles. The voices of this community highlight the service shops who are going above and beyond when it comes to customer care. With reviews from only verified customers, CARFAX proudly stands behind these awards and congratulates our top-shops.

Top-Rated Service Shops were provided a digital CARFAX Top-Rated Service Shop badge to use on their website. We also provided a marketing toolkit with related images and content for social media. Check out #CARFAXtopshop on your favorite social media platform to see which shops are touting their exceptional rating and recent award!

If you didn’t make the cut as a top shop this past year, chat with one of our representatives who can help set you up with the tools to supercharge your CARFAX Ratings and Reviews to perfectly position you as a top shop for 2020.

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Want even more benefits from your CARFAX Membership?

Begin with a monthly vehicle health dashboard sent directly to your customers from CARFAX, courtesy of your service center.